Leveraging deep industry expertise and market insights, MuRong Technology introduces an innovative solution: the MuRong Self-Service Equipment System (MuRong SES).
MuRong SES utilizes a distributed microservices architecture designed for high scalability, openness, and agile development, significantly reducing time-to-market for new functionalities. The system enables seamless integration with a broad range of self-service devices, including ATMs, cash deposit machines (CDMs), and cash recycling systems (CRS). This approach effectively addresses technical bottlenecks, allowing banks to transition smoothly from legacy technologies to advanced solutions. MuRong SES offers a comprehensive self-service equipment management solution, featuring core modules such as terminal management, transaction processing, risk control, dispute resolution, and channel gateway management. The platform supports centralized control of diverse self-service devices, enabling remote maintenance and real-time operational monitoring. It efficiently handles complex business processes, such as cross-border transactions and multi-currency exchanges, automates transaction dispute management, and provides rapid integration with mainstream payment channels and equipment from multiple vendors. Furthermore, MuRong SES employs a modular design, effectively catering to the diverse requirements of banks. This design significantly enhances service capabilities, elevates customer experience, and substantially improves overall operational efficiency.
Leveraging deep industry expertise and market insights, MuRong Technology introduces an innovative solution: the MuRong Self-Service Equipment System (MuRong SES).
MuRong SES utilizes a distributed microservices architecture designed for high scalability, openness, and agile development, significantly reducing time-to-market for new functionalities. The system enables seamless integration with a broad range of self-service devices, including ATMs, cash deposit machines (CDMs), and cash recycling systems (CRS). This approach effectively addresses technical bottlenecks, allowing banks to transition smoothly from legacy technologies to advanced solutions. MuRong SES offers a comprehensive self-service equipment management solution, featuring core modules such as terminal management, transaction processing, risk control, dispute resolution, and channel gateway management. The platform supports centralized control of diverse self-service devices, enabling remote maintenance and real-time operational monitoring. It efficiently handles complex business processes, uch as cross-border transactions and multi-currency exchanges, automates transaction dispute management, and provides rapid integration with mainstream payment channels and equipment from multiple vendors. Furthermore, MuRong SES employs a modular design, effectively catering to the diverse requirements of banks. This design significantly enhances service capabilities, elevates customer experience, and substantially improves overall operational efficiency.
• Real-time remote operation and maintenance (O&M)
significantly reduce manual inspections, minimize downtime through
proactive fault analysis, and automatic repairs,
thereby lowering maintenance costs.
• Centralized multi-vendor device management minimizes labor demands
through a unified management platform.
• Integrated risk control engines provide dynamic monitoring capabilities, promptly identifying and preventing fraudulent activities and security breaches.
• Facilitates innovative transaction methods such as
QR code withdrawals, mobile appointment-based transactions,
and cardless services, streamlining operations and boosting user satisfaction.
• Combines intuitive voice interaction with visual interfaces,
enhancing usability particularly for elderly and special-needs customers.
• Real-time remote operation and maintenance (O&M)
significantly reduce manual inspections, minimize downtime through
proactive fault analysis, and automatic repairs,
thereby lowering maintenance costs.
• Centralized multi-vendor device management minimizes labor demands
through a unified management platform.
• Integrated risk control engines provide dynamic monitoring capabilities, promptly identifying and preventing fraudulent activities and security breaches.
• Facilitates innovative transaction methods such as
QR code withdrawals, mobile appointment-based transactions,
and cardless services, streamlining operations and boosting user satisfaction.
• Combines intuitive voice interaction with visual interfaces,
enhancing usability particularly for elderly and special-needs customers.
Offers a centralized platform for unified management of transactions and operations, supporting rapid development and deployment of new service integrations.
Incorporates pre-installed standard communication protocols, enabling swift onboarding and centralized management of equipment from major vendors.
• Supports diverse self-service equipment including ATMs, Cash Deposit Machines (CDMs), Cash Recycling Systems (CRSs), card dispensers, receipt printers, and more.
Enables branch-specific customization such as tailored financial products and value-added services.
Utilizes standardized frameworks for streamlined customization, rapid testing, and iterative development, ensuring agile responsiveness to evolving business needs.
Offers a centralized platform for unified management of transactions and operations, supporting rapid development and deployment of new service integrations.
Incorporates pre-installed standard communication protocols, enabling swift onboarding and centralized management of equipment from major vendors.
• Supports diverse self-service equipment including ATMs, Cash Deposit Machines (CDMs), Cash Recycling Systems (CRSs), card dispensers, receipt printers, and more.
Enables branch-specific customization such as tailored financial products and value-added services.
Utilizes standardized frameworks for streamlined customization, rapid testing, and iterative development, ensuring agile responsiveness to evolving business needs.
MuRong SES supports multiple
international standard protocols,
facilitating swift deployment and
seamless integration with existing
systems, equipment, and business
processes. This ensures smooth
transitions from legacy systems,
significantly reduces
implementation costs, and
maximizes return on investment
(ROI).
Provides a centralized management platform with unified control and real-time monitoring capabilities. MuRong SES efficiently manages operator permissions, device parameters, and transaction workflows using lightweight agent technology for cross-platform monitoring. It generates multidimensional analytical reports to enhance operational efficiency, strengthen risk control, and support informed decision-making.
MuRong SES features exceptional scalability and openness, enabling rapid adoption of cutting-edge technologies such as AI and biometrics. The system's flexible performance scaling supports ongoing business growth. Additionally, by offering differentiated services like QR code withdrawals, phone-based appointments, and intelligent customer service, MuRong SES empowers banks to swiftly launch innovative products, seize new market opportunities, and drive sustainable revenue growth.
MuRong SES supports multiple
international standard protocols,
facilitating swift deployment and
seamless integration with existing
systems, equipment, and business
processes. This ensures smooth
transitions from legacy systems,
significantly reduces
implementation costs, and
maximizes return on investment
(ROI).
Provides a centralized management platform with unified control and real- time monitoring capabilities. MuRong SES efficiently manages operator permissions, device parameters, and transaction workflows using lightweight agent technology for cross-platform monitoring. It generates multidimensional analytical reports to enhance operational efficiency, strengthen risk control, and support informed decision-making.
MuRong SES features exceptional scalability and openness, enabling rapid adoption of cutting-edge technologies such as AI and biometrics. The system's flexible performance scaling supports ongoing business growth. Additionally, by offering differentiated services like QR code withdrawals, phone-based appointments, and intelligent customer service, MuRong SES empowers banks to swiftly launch innovative products, seize new market opportunities, and drive sustainable revenue growth.